Thank you — we have received your request

What happens next

1. A booking specialist checks your dates, guest count and any special requests.
2. We confirm availability and send a written offer with the total price, including taxes and fees.
3. You accept the offer, and we issue the rental agreement and payment instructions.

Your rights as a consumer

Before you confirm a booking you receive clear pre-contract information and fair terms under the Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023. If you have a complaint, contact us first at contact@ryvolia.com. If we cannot resolve it, you may appeal to the State Service of Ukraine for Food Safety and Consumer Protection or to a court.

Information required by the Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 3 September 2015 is published on this website. Personal data submitted through the form is processed under the Law of Ukraine No. 3687-IX 'On Personal Data Protection' dated 25 April 2024; see our Privacy Notice.

Contact

Required consumer information is also available in Ukrainian, in line with the Law of Ukraine No. 2704-VIII 'On ensuring the functioning of Ukrainian as the state language' dated 25 April 2019.